This summer, US:IT took an important step towards improving its ability to support Office 365 for the University of Maine System. At various points throughout the summer, we enabled faculty, staff, and students to log into their Office 365 accounts using their UMS login and password. There is no longer a need to maintain a separate password to access Microsoft services. This resulted in a better experience for the UMS Campus Communities, and reduced the number of Office 365 password-related support requests by 99% when compared to the start of Fall 2018.

Over the course of this academic year, US:IT will continue to expand its level of Office 365 services and support for faculty, staff & students. Stay tuned for updates in our next issue!

(Content provided by Steven Premeau, Director of Enterprise Systems Architecture & Administration)